Privacy Policy
Last updated 27 October 2026
This Privacy Policy explains how Templar Apps handles personal data when you use our websites, mobile applications, web applications, product pages, and related digital services. Product-specific notices may provide more detail for a particular feature or region.
1. Who is responsible
Templar Apps is responsible for the personal data described in this policy. In this policy, "Templar Apps", "we", "us", and "our" refer to the company that provides the relevant website, app, or product. "You" means a person who visits, registers for, or uses a service.
2. Personal data we may collect
The data we collect depends on the service you use and the choices you make. It may include account details such as your name, email address, phone number, sign-in provider, account status, and language preferences.
For products that involve service requests or bookings, we may process service addresses, booking details, visit preferences, customer notes, support messages, partner or provider communications, payment status, invoices, cancellation information, and service history.
We may process device and technical data such as IP address, device type, operating system, app version, browser type, identifiers used for security or session management, log data, diagnostics, crash information, and approximate usage events needed to operate and secure the service.
If you grant permission, a product may use device features such as location, camera, photos, files, or notifications. You can manage those permissions through your device settings. Some features may not work if a required permission is turned off.
3. Payment information
Where payments are supported, payment card details may be entered into a secure payment provider flow. Templar Apps does not need to receive your full card number or security code when a payment provider handles the payment form. We may receive payment tokens, transaction references, payment status, billing records, and limited card display information such as brand and last digits where needed for receipts and account display.
4. How we use personal data
We use personal data to create and manage accounts, provide product features, process bookings and requests, communicate with you, send service notifications, provide support, process payments, prevent fraud and abuse, maintain security, troubleshoot errors, comply with law, and improve reliability and user experience.
We do not sell personal data.
5. Legal reasons for processing
Depending on the service and region, we process data because it is needed to provide the service you requested, because we have a legitimate interest in operating and protecting our services, because we must comply with legal obligations, or because you gave permission for an optional feature.
6. Cookies, app storage, and similar technologies
Websites may use cookies or similar browser storage for sessions, security, preferences, and service operation. Mobile apps may use secure local storage or device identifiers for sign-in, session continuity, security, preferences, and diagnostics.
If optional analytics, advertising, or marketing technologies are introduced for a product, the product should explain what is collected and what choices are available.
7. Sharing personal data
We share personal data only when needed to provide and protect the service. Recipients may include hosting providers, cloud infrastructure, payment processors, communication providers, identity or sign-in providers, support tools, analytics or diagnostics providers where enabled, professional advisers, and authorities when required by law.
For services involving bookings or fulfillment, relevant booking and contact details may be shared with the provider, partner, or operational team that needs the information to deliver, manage, or support the service.
8. International processing
Some service providers or infrastructure may process data in countries other than your own. Where required, we use appropriate safeguards for international transfers.
9. Retention
We keep personal data only for as long as needed for the purposes described in this policy, including account operation, service delivery, support, security, legal compliance, dispute resolution, accounting, and fraud prevention. When data is no longer needed, we delete, anonymize, or restrict it where appropriate.
10. Security
We use reasonable technical and organizational measures to protect personal data, including access controls, secure transmission where appropriate, limited access, monitoring, and security-focused development practices. No internet service is completely secure, but we work to reduce risk and protect accounts and systems from misuse.
11. Your choices and rights
You may be able to update account information in the app or product. You can manage device permissions such as location, camera, photos, files, and notifications in your device settings.
Depending on where you live, you may have the right to request access to your personal data, correction, deletion, restriction, portability, or objection to certain processing. You may also have the right to withdraw consent for optional processing and to complain to your local data protection authority.
To make a request, use the official support or contact channel shown in the relevant app, product, website, or company communication. We may need to verify your identity before responding.
12. Account deletion
Where a product provides accounts, you may request account deletion through the product flow or official support channel when available. Some information may need to be kept for a limited time where required for legal, accounting, security, dispute, or fraud-prevention reasons.
13. Children's privacy
Templar Apps services are not intended for children unless a product clearly states otherwise. We do not knowingly request personal data from children without an appropriate legal basis or required consent. If you believe a child has provided personal data, contact us through an official channel so we can review it.
14. Links to other services
Our websites and products may link to third-party websites, app stores, payment providers, sign-in providers, maps, communication tools, or partner services. Their privacy practices are governed by their own policies, not this policy.
15. Changes to this policy
We may update this policy when our services, practices, or legal requirements change. The "last updated" date at the top of the page shows when the current version took effect.